Chat

Working with Messages

10.3.1. Reading, sending, replying to messages

The following options exist:

How to read a message:

  1. Select a chat from the list.

    Chats with unread messages will be displayed as follows:

    • The name of the chat will be displayed in bold letters.

    • A figure indicates the number of unread messages.

  2. Read the conversation's messages. To view earlier messages in this conversation, use the icons on the right border to scroll up.

Options:

How to send a message:

  1. Use one of the following methods:

    • To start a new chat, click the New icon .

      Select a conversation type in the menu.

    • To proceed with an existing chat, select a chat from the list. The chat's messages exchanged so far will be displayed.

  2. Enter a message in the input field.

    If you close the chat window or open another chat while entering your message, your input will be kept as long as you stay signed in to the groupware.

  3. To send the message, press [Enter] or click the Send icon .

    For private chats, an icon next to the message indicates your message's read status:

    • A gray check mark: The message has been arrived on the server.

    • Two gray check marks: The message has been transferred by the server to the recipient.

    • Two blue check marks: The message has been read by the recipient.

Options:

How to reply to a message:

  1. In the chat field, go to a message.

    Click the Message actions icon next to the message. Select Reply.

    The message and its sender will be quoted in the message field.

  2. Enter your reply in the message field.

    To send the reply, press [Enter] or click the Send icon.

User interface:

Related topics:

Parent topic: Working with Messages